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Shipping Policy

Packaging & Shipping 

 

Due to the nature of germs/viruses and to minimize or rule out transmission of germs and contamination, including cross-contamination, we do not accept returns/reverse shipments. If you are not satisfied with your purchase for any reason, we will kindly issue a refund minus shipping costs. We cannot guarantee product replacement(s), in view of supply in demand principle and the presence of product shortages, manufacturing issues/production and unforeseen shipping delays (holiday-related or not), all of which affects order fulfillment. Your items will be securely packaged and shipped with a tracking number. Edible products are stored according to the recommended food safety guidelines/regulations including the manufacturer’s own product labeling storage instructions. Items are not packed for shipment until payment is received in full. We reserve the right not to offer, sell or ship chocolates/related products during hot summer weather which can melt and become unfit for consumption. 

Shipping Boxes

Customer Service Commitment 

We take great care in selecting products with discretion and professionalism, that may appeal to its audience of interest. Ahtilas Kitchen reserves the right to choose products or items from various manufacturers, whether industry related or not. We further reserve the right to deny or limit product orders/requests according to supply in demand, including seasonal items. Although we take every proactive measure to filter out declared recalled products, such remains the Consumer’s responsibility and right to employ buyer beware for the concern and safety of Self and all others, given the fact that product recalls can manifest on a daily basis at any time, including post purchase or post consumption.
We do not offer, sell or ship expired/used items or consumer products.


DISCLAIMER

Ahtilas Kitchen does not affiliate, endorse, promote, manufacture, sponsor or support Any medical or nutritional claims either (a) made by; (b) proposed; {c} marketed by any/all independent/commercial/private businesses/companies/individuals/groups/partnerships or vendors. Buyer, customers, consumers and purchasers including independent resellers obtaining products on Our Site is/are assuming responsibility for selections and use.
Any/all product purchases made on the website are of items/products acquired/constructed/formulated and/or made by outside vendors, to which Ahtilas Kitchen has no claim, governing role, interest/investment or sponsorship stakes with.
Ahtilas Kitchen cannot be held liable for Any/all misuse or manipulation of items/products/purchases, of either edible or non-edible contents, if (a) buyer/customer/consumer/purchasing agent or group deviates from the normal use of items/product(s) acquired; defined as interference with the intended use of product(s) stated on/within the manufacturer's instructions for use, direction, guidelines, safety warnings, labeling and packaging. Deliberate misrepresentation of customer service claims is subject to legal penalties under the law. We do not condone, engage in or entertain unscrupulous business practices. Any/all proposed misunderstandings will be resolved to the fullest and ethical satisfaction of our customers. Please contact us first with questions before making a purchase, to allow Ahtilas Kitchen full opportunity to address your concerns. We are transparent regarding product ingredients and usage directions, provided that such information is directly stated on Any/all manufacturer labeling and packaging. We do not relabel, rebottle or repackage products/items acquired through manufacturers. We welcome your questions about products and ingredients so you can shop with confidence.  
Ahtilas Kitchen does not promote the use/combination of any individual/group of products, nor necessarily favor ingredients/product recommendations of others Nor claims to have used/consumed every ingredient/product offered on Our Site. Buyer/Consumer/Purchaser should rely on your own personal choices/preferences for product selection. Pairing/use/recipe(s) cooking/serving suggestions are offered for informational/suggestive purposes only, and do not solely reflect the experience(s) of Our Site. Any/all information should be processed as suggestive only and not as exclusive of possible variation.  

PRIVACY POLICY
Use of Cookies & 
Data

We use cookies and related technologies to provide you with the best possible experience navigating Our Site. Certain cookies are essential in maintaining the functionality of the website and cannot be adjusted. You can choose to accept or decline cookies but note that some features of the website including pages, may not fully load or work to optimum capacity. We do not offer or sell data and user information for marketing purposes or otherwise. Any material entered on Our Site is solely used for the expressed purpose of (a) filling/shipping orders and (b) processing transactions. To enable or disable cookies, go to your Browser settings. 

Ahtilas Kitchen

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